Effect of the growth of the service sector on operations management in a developing economy

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dc.contributor.author Kamoni, Peter M.
dc.contributor.author Kiarie, David
dc.date.accessioned 2019-03-26T07:22:23Z
dc.date.available 2019-03-26T07:22:23Z
dc.date.issued 2018
dc.identifier.citation European Journal of Business and Strategic Management, Vol.3, Issue 1 No.4, pp 52-59, 2018 en_US
dc.identifier.issn 2518-265X
dc.identifier.uri https://www.iprjb.org/journals/index.php/EJBSM/article/view/601/735
dc.identifier.uri http://repository.seku.ac.ke/handle/123456789/4415
dc.description.abstract This document explores the concept of service and service sector in developing economies and shows that service sector has been growing and is equally important in the growth of their GDP, if not more important. Further, the paper elucidates the concept of service operation management in the context of service delivery and further shows the effect of growth of service sector on operations management. This research is informed on the theory of constraint and TQM. A review of literature on service operations management has also been done to further provide a deeper insight on the topic. en_US
dc.language.iso en en_US
dc.subject Growth en_US
dc.subject service sector en_US
dc.subject operations management en_US
dc.title Effect of the growth of the service sector on operations management in a developing economy en_US
dc.type Article en_US


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